Unifybr is currently experiencing the following issue:
Start Date & Time: 22/05/2025 @ 06:30
Fibre Provider/s: Unifybr
Affected Area/s: Johannesburg
Impact: Customers may experience no/slow/intermittent connectivity.
Unifybr technicians are currently investigating. There is no ETR at the moment.
Update (04/06/2025 16:46):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (23/05/2025 @11:49)
The teams are currently pushing through the previously failed provisioning requests to restore services. Additionally, they will be working through the unassigned list to identify and reinstate any active services that require attention
Update (23/05/2025 @ 08:46)
Please be assured that resolving this matter remains a top priority for both our internal teams and the team at Huawei. Our technical teams are actively engaged again this morning, working closely with Huawei to push towards a resolution as quickly as possible. We recognize that you've been receiving similar updates, and we sincerely regret the delay and any frustration caused.
#Johannesburg #Unifybr #Outage
