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Tweefontein - INC-000031164

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 25/05/2026 @ 10:57 

Affected Area: Celtic_Estate_FX4_FTTH 

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (29/05/2026 08:22):  

 Vumatel confirmed that this outage was resolved on 28/05/2026 11:40. Please restart your devices and contact our Support Team should you still experience connection issues. 

 


Update (28/05/2026 @ 10:30):
Vumatel has advised that associated tickets are being tested to ensure no further work is required

Update (28/05/2026 @ 08:59):
Vumatel Teams on-site went to check in the guard house

Update (28/05/2026 @ 08:46):
Vumatel has advised that the remaining down services are being attended to

Update (27/05/2026 @ 09:49):

Vumatel technicians awaiting civil team to arrive, the team will be on site at 10:30 and start by planting the manhole. 

 

Update (27/05/2026 @ 09:47):

Vumatel repairs on hold due to stock. 

 

Update (26/05/2026 @ 20:03):

Vumatel repairs on hold due to safety reasons. 

 

Update (26/05/2026 @ 17:35):

Vumatel technicians Joint site meeting has been requested for DFA and Vuma techs to resolve the issue.

 

Update (26/05/2026 @ 16:36):

Vumatel technicians are on site localising the fault. 

 

Update (26/05/2026 @ 05:01):

Vumatel repairs on hold as Vumatel are not allowed to access this area at this time. 

 

Update (25/05/2026 @ 20:02):

Vumatel technicians are on site localising the fault. 

 

#Tweefontein #Vumatel #Outage 


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