Vumatel is currently experiencing the following issue:
Start Date & Time: 25/05/2026 @ 10:57
Affected Area: Celtic_Estate_FX4_FTTH
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (29/05/2026 08:22):
Vumatel confirmed that this outage was resolved on 28/05/2026 11:40. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28/05/2026 @ 10:30):
Vumatel has advised that associated tickets are being tested to ensure no further work is required
Update (28/05/2026 @ 08:59):
Vumatel Teams on-site went to check in the guard house
Update (28/05/2026 @ 08:46):
Vumatel has advised that the remaining down services are being attended to
Update (27/05/2026 @ 09:49):
Vumatel technicians awaiting civil team to arrive, the team will be on site at 10:30 and start by planting the manhole.
Update (27/05/2026 @ 09:47):
Vumatel repairs on hold due to stock.
Update (26/05/2026 @ 20:03):
Vumatel repairs on hold due to safety reasons.
Update (26/05/2026 @ 17:35):
Vumatel technicians Joint site meeting has been requested for DFA and Vuma techs to resolve the issue.
Update (26/05/2026 @ 16:36):
Vumatel technicians are on site localising the fault.
Update (26/05/2026 @ 05:01):
Vumatel repairs on hold as Vumatel are not allowed to access this area at this time.
Update (25/05/2026 @ 20:02):
Vumatel technicians are on site localising the fault.
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