Vumatel is currently experiencing the following issue:
Start Date & Time: 03/06/2025@ 15:28
Affected Area/s: Illovo North Zone 01
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Frogfoot confirmed that this outage was resolved on 04/06/25@ 09:32. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (04/06/2025 @ 08:45):
Technicians are on site and have identified the damages. Repairs will commence shortly
Update (04/06/2025 @ 07:19):
Vendor to resume with repair this morning, awaiting ETA confirmation.
Update (03/06/2025 @ 19:36):
Vendor Technicians have located the ducts nicked and damaged by construction work taking place inside a private property. However they do not have access at this time. Technicians will request for access for tomorrow in the morning.
Update (03/06/2025 @ 17:34):
Technicians are onsite localizing the fault.
Update (03/06/2025 @ 16:34):
Vendor technicians have been dispatched and are en route to the site.
#Illovo #NorthZone01#Vumatel #Outage
