Vumatel is currently experiencing the following issue:
Start Date & Time: 09/03/2025@ 11:05
Affected Area/s: Illovo North Zone 01
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/03/2025 16:23):
Vumatel confirmed that this outage was resolved on 10/03/2025 10:24. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (10/03/2025@ 09:35):
Technicians are working on restoring the remaining down services, with the next update scheduled for 12:00.
Update (10/03/2025@ 07:17):
The OLT has been restored, technicians will attend to the individual cases remaining down this morning.
Update (09/03/2025@ 13:46):
The team discovered a damaged cable and is assessing the possibility of pulling slack.
Update (09/03/2025@ 11:05):
Technicians have been alerted to a possible outage and are currently investigating.
#IllovoNorthZone01 #Vumatel #Outage
