Vumatel is currently experiencing the following issue:
Start Date & Time: 01/09/2026 @ 12:59
Affected Areas: Illovo North, Umlazi
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (02/09/2026 @19:38):
Vumatel confirmed that this outage was resolved on 02/09/2026 @19:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (02/09/2026 @19:22):
The vendor is still investigating the matter. Further feedback will be provided once it becomes available.
Update (02/09/2026 @16:58):
Investigations are still underway with the vendor, more updates to follow.
Update (02/09/2026 @15:22):
The vendor is currently investigating the reinstated links. Further updates will follow.
Update (02/09/2026 @14:08):
Escalated to the vendor to re-instate the links
Update (02/09/2026 @ 11:43):
CFA31-0000322/3 decommisioned.
Update (02/09/2026 @ 09:39):
Technicians are still localizing the fault.
Update (02/09/2026 @ 08:26):
Technicians are on site localizing the fault.
Update (01/09/2026 @ 21:55):
Vendor team is still troubleshooting
Update (01/09/2026 @ 20:34):
Troubleshooting is currently in progress
Update (01/09/2026 @ 19:10):
Active Team is currently investigating
Update (01/09/2026 @ 18:01):
The issue has been escalated to Active Team to investigate further
Update (01/09/2026 @ 16:45):
The technicians are still investigating the issue
Update (01/09/2026 @ 15:02):
Testing was conducted from Isipingo on Cable 04, ODF-02, FTP-03, Ports 73–74, with the FD at 20.476 km. F1 is live, while F2 is at FD. The team is currently busy working on the link.
Update (01/09/2026 @ 14:27):
Vendor technicians have been dispatched to identify and localise the fault.
Update (01/09/2026 @ 13:06):
Technicians notified of possible outage
#IllovoNorthZone01 #Vumatel #Outage
