Evotel is currently experiencing the following issue:
Start Date & Time: 07/09/2026 @17:22
Affected Area/s: Ilala Ridge
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (09/09/2026 @ 08:10):
Evotel confirmed that this outage was resolved on 09/09/2026 @ 08:10. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (08/09/2026 @19:40):
Evotel team remains in constant communication with our upstream provider regarding the network disruption.
Infrastructure troubleshooting is currently underway, and further investigations are being conducted to isolate the fault. Next update: 8AM or sooner.
Update (08/09/2026 @17:05):
Evotel team remains in constant communication with our upstream provider regarding the network disruption. They are currently awaiting further feedback while investigations into the disruption continue.
Their team is actively following up with the upstream provider and will continue to do so until further information on the restoration efforts is available. Next update: 20:00
Update (08/09/2026 @ 11:05):
Evotel team is in constant communication with our upstream provider regarding the recurring network disruption affecting Millennial. Investigations are ongoing to determine the cause of the disruption and restore stable connectivity to the area.
We will continue following up closely as restoration efforts progress.
Next update: 14:00
Update (08/09/2026 @ 08:35):
Evotel technical team is back onsite working to restore service to the community. Our team is in constant communication with our upstream provider regarding the network link which is affecting connectivity in the area.
The matter is being actively investigated, and we will continue working closely with the upstream provider until the link has been restored.
Next update: 11AM
Update (07/09/2026 @19:51):
Evotel technicians are currently working alongside our upstream provider to restore connection to the network. The cause has been identified, and troubleshooting is currently underway.
These repairs will continue into the evening, and they hope to have service restored tonight. Next update: 8AM
Update (07/09/2026 @17:22):
Evotel technical team is currently on-site and working closely with our upstream provider, who is actively troubleshooting the issue.
Investigations are underway to identify the cause and restore services as quickly as possible. Next update: 8PM
#IlalaRidge #Evotel #Outage
