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Netstream is currently experiencing the following issue:
Start Date & Time: 10/12/2024 @ 22:52
Affected Area: Ihita Complex
Impact: Customers will experience no connectivity.
Netstream technicians are currently investigating. There is no ETR at the moment.
Update (17/12/2024 12:36):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (11/12/2024 @ 15:55):
Please note that the vendor techs are still busy onsite with no provided ETR. More updates to follow.
Update (11/12/2024 @ 15:09):
Please note the vendor advised that they found a disconnection on the fibre and they are currently localizing. More updates to follow.
Update (11/12/2024 @11:17):
Netstream have logged it with their upstream provider to investigate.
#Ihita Complex #Netstream #Outage
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