Fibre suburbs is currently experiencing the following issue:
Start Date & Time:16/07/2025 @ 12:51
Affected Area/s:Houghton Estate
Impact: Customers may experience no connectivity.
Fibre suburbs technicians are currently investigating. There is no ETR at the moment.
Fibresuburbs confirmed that this outage was resolved on 16/07/2025 19:15. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (16/07/2025 @ 18:06):
Upstream provider technicians are en route to site. No ETR
Update (16/07/2025 @ 17:39):
Matter was logged with the Upstream provider. Updates to follow. No ETR.
Update (16/07/2025 @ 14:31):
Fibresuburb Networks advised equipment was replaced. It was then confirmed that services are offline due to a fibre break. The matter is being attended to.More updates to follow.
#HoughtonEstate #FibreSuburbs #Outage
