Vumatel is currently experiencing the following issue:
Start Date & Time: 23/06/2025@ 19:25 PM
Affected Area/s: Honeydew Manor
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/06/2025 @ 20:11):
Vumatel confirmed that this outage was resolved on 25/06/2025 @ 20:11. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (25/06/2025 @ 18:32)
Resolution efforts are ongoing for the remaining fallout cases. Our next update will be provided at 21:00
Update (25/06/2025 @ 13:51)
Remaining down services are being attended to
Update (25/06/2025 @ 13:44)
Technicians attending fallout cases
Update (25/06/2025 @ 11:58)
Technicians are actively addressing the remaining fallout cases. We will share the next update at 17:00
Update (25/06/2025 @ 08:03)
Technicians will continue working through the remaining fallout cases. Further updates will be provided at 12:00.
Update (24/06/2025 @ 21:04)
Technicians will continue with repairs in the morning.
Update (24/06/2025 @ 20:46)
Technicians have completed splicing and are currently resolving the remaining fallout cases .
Update (24/06/2025 @ 19:47)
Technicians are Splicing last 12 fibres.
Update (24/06/2025 @ 18:32)
Repairs in progress - 1st joint completed, 2nd joint on last 24.
Update (24/06/2025 @ 17:02)
Technicians are now splicing Tube 5 on first joint
Update (24/06/2025 @ 15:56)
Splicing in progress: Technicians are splicing tube 3 on first joint
Update (24/06/2025 @ 14:51)
Technicians are now splicing the second joint
Update (24/06/2025 @ 13:55)
Joint preparation for 1 and 2 is currently being done
Update (24/06/2025 @ 12:58)
Technicians are currently in the process of installing a 144-core cable
Update (24/06/2025 @ 12:14)
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Cable Type: 48F Current Splicing Status: Tube 1: Done Tube 2: Done Technicians are now moving over to 144F cable
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Update (24/06/2025 @ 11:00)
Technicians are on site localising the fault
Update (24/06/2025 @ 11:06)
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Technicians are splicing tube 2 of 48c
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Update (24/06/2025 @ 08:50)
48 Core Cable has been vandalized in Manhole.
Update (24/06/2025 @ 08:33)
Technicians are on site localising the fault
Update (24/06/2025 @ 08:12)
Technicians have been dispatched to localise fault
Update (23/06/2025 @ 20:18)
Repairs deferred to tomorrow
#Honeydew Manor #Vumatel #Outage