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Honeydew Manor - INC-000006996

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 07/03/2025@ 22:44

Affected Area/s: Honeydew Manor

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (13/03/2025 16:21):

Vumatel confirmed that this outage was resolved on 13/03/2025 07:22. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 12/03/2025 11:05

Technicians are on site localising the fault

 

Update: 12/03/2025 08:07

Technicians notified of possible outage

 

Update: 11/03/2025 13:30

Awaiting feedback from Technicians

 

Update (09/03/2025@ 10:30):

 Repairs on hold as a site meeting needs to be arranged

 

Update (08/03/2025@ 20:06):

 Techs will investigate the remaining cases tomorrow morning.

 

Update (07/03/2025@ 20:05):

 Splicing in progress

 

Update (07/03/2025@ 22:57):

Technicians will attend remaining cases tomorrow morning

 

Update (07/03/2025@ 22:55):

Technicians notified of fallouts

 

Update (07/03/2025@ 22:44):

Associated tickets are being tested to ensure no further work is required

 

#HoneydewManor #Vumatel #Outage


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