Vumatel is currently experiencing the following issue:
Start Date & Time: 14/02/2025 @18:28
Affected Area/s: Honeydew Manor
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/02/2025 @ 17:55):
Vumatel confirmed that this outage was resolved on 15/02/2025 @ 17:55. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (15/02/2025 @ 16:26):
Technicians are preparing the joints for splicing.
Update (15/02/2025 @ 15:12):
Technicians are busy with floating in a new cable.
Update (15/02/2025 @ 12:13):
Environmental on site awaiting to receive stock so repairs can begin
Update (15/02/2025 @ 12:12):
Technicians have found the point of break, collecting stock now
Update (15/02/2025 @ 12:04):
Technicians are enroute to collect stock
Update (15/02/2025 @ 11:02):
Technicians have found that the splitter is down and is busy troubleshooting . More updates to follow.
Update (15/02/2025 @ 09:13):
Technicians are back on site investigating
Update (14/02/2025 @19:17):
Repairs on hold as we are not allowed to access this area at this time
Update (14/02/2025 @18:36):
Technicians notified of the outage and are investigating the cause
#HoneydewManor #Vumatel #Outage
