Metrofibre is currently experiencing the following issue:
Start Date & Time: 13/01/2026 @ 13:34
Affected Area/s: Hill of Good Hope 1, Carlswald
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (13/01/2026 @ 18:29):
Metro fibre confirmed that this outage was resolved on 13/01/2026 @ 18:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#Carlswald #Metrofibre #Outage
