Vumatel is currently experiencing the following issue:
Start Date & Time: 14/01/2026 @ 05:04
Affected Area/s: Highmead Country Estate; Forest Hills
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/01/2026 11:53):
Vumatel confirmed that this outage was resolved on 14/01/2026 19:15. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/01/2026 @ 11:51):
Vendor technicians are actively working on link.
Update (14/01/2026 @ 10:15):
Vendor technicians discovered that all fibers diss 28km from Pinetown POP, Team is localizing.
Update (14/01/2026 @ 09:16):
Vendor technicians are now onsite working on restoring services.
Update (14/01/2026 @ 08:12):
Vendor technicians are en-route to the site. An update will be provided once the fault has been located.
Update (14/01/2026 @ 05:04):
As per vendor link is affected by a service disruption to our Core Link along the Pinetown - TerracoDBN. We are still pending ETA details from the team and will share once received
#HighmeadCountryEstate #ForestHills #Vumatel #Outage
