Update Saturday, 19 January 2019 at 13:46:
ResolvedPlease be sure to restart your Vumatel device and router by unplugging the power for 10 seconds and then plugging it in again.
Should you connection still be problematic, please be sure to log this with our support team on 010-593-2665 or
support@coolideas.co.za
Update Saturday, 19 January 2019 at 09:11: Technicians have localised the fault and have started repairs
Vumatel have confirmed a fibre break, affecting the connectivity of residents in Highlands North
Vumatel technicians are on-site and attending to the issue
Currently no ETR