Vumatel is currently experiencing the following issue:
Start Date & Time: 06/08/2025 11:43
Affected Area/s: Helderkruin
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (07/08/2025 @ 13:25):
Vumatel confirmed that this outage was resolved on 07/08/2025 @ 13:25. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (07/08/2025 @ 11:00):
Technicians are still working on the services that remain down. Next update will be provided at 13h00.
Update (07/08/2025 @ 09:07):
Technicians are on site working on the services that remain down
Update (06/08/2025 @ 21:52):
Repairs deferred to tomorrow technicians will continue with repairs tomorrow morning
Update (06/08/2025 @ 21:01):
Splicing in progress: Technicians are Splicing tube 12
Update (06/08/2025 @ 00:00):
Joint 2 done 1 st joint splicing tube 10 . More updates to follow.
Update (06/08/2025 @ 19:07):
Technicians Splicing tube 10 2nd joint . More updates to follow.
Update (06/08/2025 @ 00:00):
Technicians Splicing tube 6 on 1st joint . More updates to follow.
Update (06/08/2025 @ 16:32
Technicians Splicing tube 2 on 1st joint
Update (06/08/2025 @ 15:36
Cable is installed and technicians are busy preparing to splice joint 1 and 2
Update (06/08/2025 @ 14:20):
Technicians have arrived onsite and are currently preparing to set up the new cable.
Update (06/08/2025 @ 12:59):
Technicians are busy collecting stock.
Update (06/08/2025 @ 12:27):
Technicians are on site investigating the fault.
#Helderkruin #Vumatel #Outage
