Clear Access is currently experiencing the following issue:
Start Date & Time: 17/09/2026 11:14
Affected Area/s: Helderfontein Estate, Belcanto Estate, The Lombardy Estate, Canvas 82 Estate
Impact: Customers may experience no connectivity.
Clearacces technicians are currently investigating. There is no ETR at the moment.
Clearaccess confirmed that this outage was resolved on 18/09/2026 @ 12:39. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (17/09/2026 @17:47):
Please note restorations are currently in progress for Helderfontein Estate. Clear Access technicians are busy with the repairs.
Update (17/09/2026 @16:53):
Clear Access confirmed that the connection has been restored at Belcanto Estate, The Lombardy Estate, Canvas 82 Estate. Please restart your devices and contact our Support Team should you still experience connection issues.
#HelderfonteinEstate #BelcantoEstate #TheLombardyEstate #Canvas82Estate #Clearacces #Outage
