Vumatel is currently experiencing the following issue:
Start Date & Time: 31/07/2025 @10:05
Affected Area/s: Heinrichs Haven, Eersterust Zone 2
Impact: Customers may experience intermittent connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/08/2025 09:00):
Vumatel confirmed that this outage was resolved on 31/07/2025 22:05. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (31/07/2025 @21:30):
Link is restored and associated tickets are being tested to ensure no further work is required.
Update (31/07/2025 @21:13):
The circuit was experiencing signal loss, with the issue traced along the CoreRt1, RT1D1, and Tie to G3P1D8 route; the joint condition is reported as good and the loss is occurring approximately 1.817 km from the source under GH handle GC001627.
Update (31/07/2025 @18:31):
Kindly note that update has been requested from region, feedback will be shared once received.
Update (31/07/2025 @15:23):
Vumatel are currently awaiting an updated ETA from the vendor. The next update will be provided at 18h00
Update (31/07/2025 @13:43):
Vendor technicians have been notified to investigate the fault, awaiting ETA
#HeinrichsHaven #EersterustZone2 #Vumatel #Outage
