Zoom Fibre is currently experiencing the following issue:
Start Date & Time: 11/08/2026 14:01
Affected Area/s: Heidelberg, Ratanda
Impact: Customers may experience no connectivity.
Zoom Fibre technicians are currently investigating. There is no ETR at the moment.
Update (12/08/2026 @ 09:13):
Zoom Fibre confirmed that this outage was resolved on 12/08/2026 @ 09:13. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#Heidelberg #Ratanda #ZoomFibre #Outage
