Zoom Fibre is currently experiencing the following issue:
Start Date & Time: 02/11/2026 @ 01:22
Affected Area/s: Heidelberg
Impact: Customers may experience no connectivity.
Zoom Fibre technicians are currently investigating. There is no ETR at the moment.
Update (02/11/2026 @ 17:39):
Zoom Fibre confirmed that this outage was resolved on 02/11/2026 @ 17:39. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#Heidelberg #ZoomFibre #Outage
