Open fibre is currently experiencing the following issue:
Start Date & Time: 22/11/2025 @ 23:12
Affected Area/s:Hebron Mall
Impact: Customers may experience no connectivity.
Open fibre technicians are currently investigating. There is no ETR at the moment.
OpenFibre confirmed that this outage was resolved on 23/11/2025 19:51. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: (23/11/2025 19:21)
Kindly note that Openfibre teams had to leave the site due to a security risk. They are awaiting the arrival of security to continue repairs. No ETA for arrival has been provided as yet; however, it will be shared once confirmed and teams are en-route
Update (23/11/2025 @ 03:13):
Open fibre technicians are being finalized for dispatch, once a team and ETA for site arrival has been confirmed, we will inform youPlease accept our sincere apologies for any inconvenience this may have caused.. More updates to follow.
Update (22/11/2025 @ 23:44):
Open fibre technicians are being finalized for dispatch, once a team and ETA for site arrival has been confirmed, we will inform youPlease accept our sincere apologies for any inconvenience this may have caused.. More updates to follow.
#HebronMall #OpenFibre #Outage