Vumatel is currently experiencing the following issue:
Start Date & Time: 16/10/2026 @ 14:34
Affected Area/s: Haven Hills, John Dube Village
Impact: Customers may experience not connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (18/10/2026 12:30):
Vumatel confirmed that this outage was resolved on 17/10/2026 18:09. Please restart your devices and contact our Support Team should you still experience connection issues.
Update 16/10/2026 @08:58
Technicians are attending to the services that remain down, next update will be provided 12pm
Update 16/10/2026 @ 21:22
Vumatel technicians are preparing the joints for splicing.
Update 16/10/2026 @ 20:02
Vumatel technicians are pulling slack from side B at: 50%
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