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Vumatel is currently experiencing the following issue:
Start Date & Time: 08/02/2024 @10:50
Affected Area/s: Greenstone Hill
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (19/02/2024 14:56):
We are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible. There is still no ETR at the moment.
Update (13/02/2024 @05:41):
The fibre provider is sourcing techs to be dispatched. Feedback will be shared as soon as possible. There is still no ETR at the moment.
Update (29-02-2024 @ 16:19):
Vumatel confirmed that this outage was resolved on 21-02-2024 @ 23:56. Please restart your devices and contact our Support Team should you still experience connection issues.
#GreenstoneHill #Vumatel #Outage
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