There was a problem loading the comments.

Greenfields - INC-000034854

Support Portal  »  Fibre  »  Viewing Article

  Print

Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 20/09/2026 11:10

Affected Area/s:   Greenfields - East London

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (21/09/2026 14:19):  

 Vumatel confirmed that this outage was resolved on 21/09/2026 11:48. Please restart your devices and contact our Support Team should you still experience connection issues. 


Update (21/09/2026 @ 10:07):
Vumatel has advise that Associated tickets are being tested to ensure no further work is required

Update (21/09/2026 @ 07:38):
Vumatel has advise that Port tested as per the CP F1 FD FD-14.396km Fiber is clean
  

Update (20/09/2026 @ 18:34):  
Vumatel Vendor update: Access rescheduled to tomorrow morning at 7am due to safety concerns as the site is in a high risk area.


Update (20/09/2026 @ 17:09):  
Vumatel has advise that Repairs on hold till access has been obtained at the DFA Node

Update (20/09/2026 @ 17:07):  
Vumatel has advised that Updates requested; awaiting feedback from team.

Update (20/09/2026 @ 15:51):  
Initial testing Ref 11420332 ETA 30 minutes. Vumatel is testing from Clarendon Grils panel info Ftp5 P119-120 Port P119-FD Port P120-FD Full distance as per label 14.395km Access handhole Access handhole distance 0.360km Disconnection Distance 0.00km


Update (20/09/2026 @ 14:27):  
Vumatel Technicians are on site testing

Update (20/09/2026 @ 13:50):  
Vumatel Technicians notified of a possible outage

#Greenfields  #Vumatel #Outage 


Share via

Related Articles

© Cool Ideas