Vumatel is currently experiencing the following issue:
Start Date & Time: 03/07/2025 @ 20:45
Affected Area/s: Gonubie, East London
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (06/07/2025 @ 12:03):
Vumatel confirmed that this outage was resolved on 04/07/2025 @ 18:43. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 04/07/2025 08:28
|
Technicians have found the break to be at the MDU Wall Box, there is minimal slack on the existing fibre. we are busy tracing for additional spare fibres that we can allocate to the Wall Box. We do apologies for any inconvenience caused.
|
|
Update: 04/07/2025 08:28
|
Technicians are on site localising the fault
|
Update: 04/07/2025 08:05
Technicians have been dispatched to localise fault
Update: 03/07/2025 20:51
Repairs deferred to tomorrow
Update: 03/07/2025 20:45
Technicians notified of possible outage
#Gonubie, #EastLondon #Vumatel #Outage
