There was a problem loading the comments.

Golden walk - 2998734

Support Portal  »  Fibre  »  Viewing Article

  Print
Open Fibre is currently experiencing the following issue:

Start Date & Time: 06/05/2024 @ 08:10
Affected Area/s: Golden walk
Impact: Customers may experience no connectivity.


Update: 07/05/2024 10:37
Openfibre - We are in constant communication with the teams to drive
resolution. Open Fibre is committed to resolving this disruption as soon as
possible.

Update: 07/05/2024 09:35
Openfibre - Please note that the maintenance team is en route to test the POP. The ETA is 10:30. Further updates will be shared.

Update: 07/05/2024 08:39
Openfibre - Kindly be advised that the call has
been escalated to our executive team who are treating this with the highest
priority. The estimated restoration date for service disruption is
expected to be today, 07/05/2024 however an exact time has not been shared yet.

Update: 06/05/2024 14:32
Openfibre - The matter has been escalated to the Executive Team who are equally pushing to have services restored ASAP.
The upstream provider's core team is still working on the re-route options. No ETR has been shared. We will continue to provide progressive updates

Open Fibre technicians are currently investigating. There is no ETR at the moment.

#Golden walk #Open Fibre #Outage

Share via

Related Articles

© Cool Ideas