Vumatel is currently experiencing the following issue:
Start Date & Time: 17/01/2025 @ 00:36
Affected Area/s: Hazel Park, Germiston
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/01/2025 14:04):
Vumatel confirmed that this outage was resolved on 17/01/2025 16:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (17/01/2025 @ 16:14)
Vendor technicians repaired the fibre and the pop has restored.
Update (17/01/2025 @ 15:00)
Technicians are still busy with splicing 2 joints more details to follow
Update (17/01/2025 @ 12:53)
Splicing has started on below joints,
At Joint 1
C1- 144F D4: 10% Spliced
C2- 144F Grey cable: 30% Spliced
C3- 144F Yellow cable: 0% Prep
At Joint 2
C1- 144F D4: 15% Spliced
C2- 144F Grey Cable: 25% Spliced
C3- 144F Yellow Cable: 0% Prep
Update (17/01/2025 @ 11:57)
Technicians are on site currently working on floating a new cable from Point A to Point B
#HazelPark #Germiston #Vumatel #Outage
