Octotel is currently experiencing the following issue:
Start Date & Time: 20/10/2026 14: 16
Affected Area/s: George
Affected Street: York Street
Impact: Customers may experience no/slow/intermittent connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (20/10/2026 @ 19:52):
Octotel confirmed that this outage was resolved on 20/10/2026 @ 19:52. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 20/10/2026 18:32
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 2 Hours.
Update: 20/10/2026 18:03
Octotel engineers have commenced with the fibre infrastructure repairs. Due to the extent of the damage, Octotel technicians have to replace a large section of the damaged cable. They will provide an estimated ETR for the full restoration process.
Update: 20/10/2026 15:42
Octotel's engineers are currently on-site, still assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update: 20/10/2026 14:52
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
#York Street#George#Octotel#Outage
