Octotel is currently experiencing the following issue:
Start Date & Time: 10/03/2026 @ 09:36
Affected Area/s: George, Pacaltsdorp area
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (10/03/2026 @ 14:06):
Octotel confirmed that this outage was resolved on 10/03/2026 @ 14:06. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (10/03/2026 @ 11:57):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 3 Hours
Update (10/03/2026 @ 10:57):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Affected roads are listed below:
#George #Pacaltsdorp #Octotel #Outage
