George, Garden Route

Octotel is currently experiencing the following issue:

Start Date & Time: 17/07/2024 12:18
Affected Area/s: George, Garden Route
Impact: Customers may experience no connectivity.

Octotel technicians are currently investigating. There is no ETR at the moment.

Update 17/07/2024 16:29 
Octotel engineers have completed the fibre repair works. 
Please have those customers still offline reboot their ONT and routers and retest the connection

Update 17/07/2024 15:23 
Octotelengineers are still in progress with the fibre resplicing to restoreconnectivity to those affected customers. Certain customer connections have
been restored.

Update 17/07/2024 13:39 - Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers

#George#GardenRoute #Octotel #Outage