Vumatel is currently experiencing the following issue:
Start Date & Time: 16/09/2025 @ 03:16
Affected Area/s: Geluksdal
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 16/09/2025@ 22:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update 16/09/2025 @ 19:01
OLT has restored, however vendor is still currently working on the remaining fallout, further updates will be provided. Next update: 22:00.
Update 16/09/2025 @ 15:47
Vendor update:
Revised ETA18:30
Teams struggling with splicing due to wind and dust, teams had to make a plan to move inside the bakkies
Update 16/09/2025 @ 15:29
Splicing is currently in progress. An alternative cover has been provided to mitigate issues caused by dusty winds
Update: 16/09/2025 13:39
Cable preparation is complete on three cables, and splicing is currently in progress
Update: 16/09/2025 12:35
The splicing teams are in the process of preparing the cables and are expected to commence splicing
Update: 16/09/2025 09:37
The team has identified a cable cut caused by theft. They are currently on site and busy preparing the cables
Update: 16/09/2025 08:33
Vendor technicians are currently on site and awaiting the arrival of the civil team. Further updates will be provided as the situation progresses
Update: 16/09/2025 05:12
The link is affected due to a possible cable break. Vendor technicians are currently on site assessing the issue.
Update: 16/09/2025 04:46
We are following up with fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
Update: 16/09/2025 03:49
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Vendor engineers are troubleshooting |
#Geluksdal #Vumatel #Outage
