Vumatel is currently experiencing the following issue:
Start Date & Time: 12/12/2025 @ 18:41
Affected Area/s: Geluksdal, Brakpan
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/12/2025 @ 14:25):
1: Cable 100% Complete
G53p21D1 72f
2: Cable 50% splicing
G53P21D2 144f
3: Cable floated..50%
4 Yellow CableETR 17:00
Update (13/12/2025 @ 13:00):
1: Cable 100% Complete
2: Cable 50% splicing
3: Cable floated. Preparing
4 Yellow Cable
ETR revised to 17:00 due to the weather and challenges the teams are facing.
Update (13/12/2025 @ 11:45):
1: Cable 30% splicing
2: Cable 30% splicing
3: Cable floated
4: Yellow cable floated
ETR 15:00
Update (13/12/2025 @ 11:01):
1: Cable 20% splicing
2: Cable 20% splicing
3: Cable floated
4: Yellow cable floated
ETR 15:00
Update (13/12/2025 @ 10:16):
1: Cable 15% splicing
2: Cable 15% splicing
3: Cable floated
4: Yellow cable floated
ETR 15:00
Update (13/12/2025 @ 08:47):
1: Cable 5% splicing
2: Cable 5% splicing
3: Cable floating in progress
4: Yellow cable awaiting floating
Please note the rain is also delaying progress
ETR 15:00
Update (13/12/2025 @ 06:53):
1: Cable1 prepping in progress
2: Cable2 prepping in progress
3: Cable floating in progress
4: Yellow cable awaiting floating
ETR 15:00
Update (13/12/2025 @ 04:24):
Floating team is busy exposing on the side of the HH so they can repair ducts to float replacement cables. Total ETR 12 HOURS
Update (13/12/2025 @ 02:12):
Vendor Floater are on-site, preparing to start with repairs
Update (13/12/2025 @ 00:43):
Vendor technicians are still on-site testing
Update (12/12/2025 @ 23:21):
We are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (12/12/2025 @ 21:12):
Vendor technicians are on site and currently localizing the issue
Update (12/12/2025 @ 20:24):
The vendor has acknowledged the case and will address the fault. Further updates will be provided as they become available
Update (12/12/2025 @ 19:03):
Vendor technicians have been notified about the outage, awaiting ETA confirmation.
#Geluksdal #Brakpan #Vumatel #Outage
