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Gauteng - Various Providers

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Update 14 December 2020 @ 22h00: Resolved.

If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here

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Cool Ideas has picked up the following issue:

Date: 14 December 2020 @ 21h00
Suspected area/s affected: Gauteng
Fibre Networks affected:

  • Metrofibre
  • Vumatel Villages (SADV)
  • Balwin
  • MFN
  • Waterfall Access Network
  • Link Africa
  • TT Connect
  • Edgetel
  • Celerity Networks
  • Frogfoot

Suspect Impact: Customers on the above fibre lines in the above areas will experience intermittent connectivity.

Cool Ideas network engineers are currently investigating.

There currently no ETR.

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