Update 14 December 2020 @ 22h00: Resolved.
If you are still experiencing
issues with your connection, please be sure to log this with our Cool
Support Desk on 010-593-2665 or log a ticket
here
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Cool Ideas has picked up the following issue:
Date: 14 December 2020 @ 21h00
Suspected area/s affected: Gauteng
Fibre Networks affected:
- Metrofibre
- Vumatel Villages (SADV)
- Balwin
- MFN
- Waterfall Access Network
- Link Africa
- TT Connect
- Edgetel
- Celerity Networks
- Frogfoot
Suspect Impact: Customers on the above fibre lines in the above areas will experience intermittent connectivity.
Cool Ideas network engineers are currently investigating.
There currently no ETR.