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Cool Ideas is currently experiencing the following issue:
Start Date & Time: 13/12/2024 @ 04:58
Affected Area/s: Gauteng, Limpopo and Mpumalanga
Affected FNO/s: Openserve
Impact: Customers may experience no connectivity.
Cool Ideas and Openserve technicians are currently investigating.
Update (13/12/2024 @ 09:00):
Technicians confirmed that this outage was resolved. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/12/2024 @ 08:26):
Technicians confirmed that most services should be restored. However, some services are still affected and they are investigating further.
Please restart your devices and check your connections again in the meantime. More updates to follow.
Update (13/12/2024 @ 08:05):
Technicians are on site. ETR 08:30. More updates to follow.
Update (13/12/2024 @ 07:38):
Technicians are en route to site. ETR 08:30. More updates to follow.
#Gauteng #Limpopo #Mpumalanga #Openserve #Outage
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