Vumatel is currently experiencing the following issue:
Start Date & Time: 13/11/2025 @ 20:43
Affected Area: Forest Hill
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 14/11/2025 @ 09:20. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 14/11/2025 08:48
Vumatel technicians are on site localising the fault
Update: 14/11/2025 07:02
Vumatel Vendor technicians have been dispatched to localise fault, ETA 35 min.
Update: 14/11/2025 06:55
Vumatel escalated to revise ETA, awaiting feedback.
Update: 14/11/2025 04:34
Vumatel Vendor has confirmed Repairs deferred in the afternoon, ETA 14/11/2025 12:30
Update: 13/11/2025 21:49
Vumatel Vendor has confirmed ETA for 23:30pm | 13/11/2025
#ForestHil#Vumatel #Outage
