Vumatel is currently experiencing the following issue:
Start Date & Time: 13/01/2026 @ 09:42
Affected Area/s: Florida
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/01/2026 11:49):
Vumatel confirmed that this outage was resolved on 15/01/2026 00:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/01/2026 @ 10:33)
Technicians are still busy troubleshooting.
Update (14/01/2026 @ 09:32)
Technicians still busy troubleshooting.
Update (14/01/2026 @ 08:29)
Team is on site busy with investigations the remaining fallout cases
Update (14/01/2026 @ 05:14)
Repairs deferred as BMCT will be attending fallouts in the AM
Update (14/01/2026 @ 05:07)
Remaining down services are being attended to.
Update (14/01/2026 @ 04:59)
Associated tickets are being tested to ensure no further work is required.
Update (14/01/2026 @ 04:34)
Splicing in progress All splice throughs complete Audit splicing started.
Update (14/01/2026 @ 01:58):
Splicing in progress Joint 1 complete Joint 2 @50% 144 splicing Joint 3 @10% 144 splicing Next update at 04h00.
Update (13/01/2026 @ 18:03):
Technicians are preparing the joints for splicing.
Update (13/01/2026 @ 16:17):
Environmental team has arrive busy planting the pole.
Update (13/01/2026 @ 12:54):
Technicians are enroute to collect stock.
Update (13/01/2026 @ 12:43):
Truck hooked 144 cable and 72 cable which is feeding 48 and 72 cable.
Update (13/01/2026 @ 11:39):
Technicians are on site localizing the fault
#Florida #Vumatel #Outage
