Ferndale

Vumatel has scheduled the following planned maintenance:

Start Date & Time: 25/05/2026 09:00

End Date & Time: 28/05/2025 17:00

Duration: 4 Days

Affected Area: Ferndale

Important Disclaimer:

Once the fibre box has been upgraded, kindly send us a clear picture of the sticker on the new device showing the FSAN number via connect@coolideas.co.za. 

This will allow us to ensure that your billing is aligned with the upgraded device details.

Impact: Customers may experience no connectivity at some point during maintenance.

Please note: Migrating clients from Zhone OLT to Huawei OLT at the POP and swapping out old Zhone ONTs with new Huawei ONTs at the client's premises.

Vumatel's technicians will contact each customer to schedule appointments for the equipment swaps.

Affected Services: