Vumatel has scheduled the following planned maintenance:
Start Date & Time: 05/05/2026 09:00
End Date & Time: 07/05/2025 17:00
Duration: 3 Days
Affected Area/s: Ferndale
Important Disclaimer⚠️:
Once the fibre box has been upgraded, kindly send us a clear picture of the sticker on the new device showing the FSAN number via connect@coolideas.co.za.
This will allow us to ensure that your billing is aligned with the upgraded device details.
Impact: Customers may experience no connectivity at some point during maintenance.
Please note: Migrating clients from Zhone OLT to Huawei OLT at the POP and swapping out old Zhone ONTs with new Huawei ONTs at the client's premises.
Vumatel's technicians will contact each customer to schedule appointments for the equipment swaps.
Affected Services:
ZNTS03C85333
ZNTS03D5F83D
ZNTS0386B4B5
ZNTS038D89BB
ZNTS038D831D
ZNTS03D5F377
#Ferndale #Vumatel
