Vumatel is currently experiencing the following issue:
Start Date & Time: 27/05/2026 @ 12:06
Affected Area: Faerie_Glen_FX4_FTTX
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (29/05/2026 08:22):
Vumatel confirmed that this outage was resolved on 29/05/2026 07:30. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28/05/2026 @ 12:14):
Vumatel technicians are still troubleshooting cases.
Update (28/05/2026 @ 10:50):
Vumatel technicians still onsite localizing.
Update (28/05/2026 @ 09:35):
Vumatel technicians are onsite troubleshooting inside the complex.
Update (28/05/2026 @ 09:10):
Vumatel technicians to meet up with Maintenance Team to troubleshoot further inside the estate.
Update (27/05/2026 @ 20:03):
Vumatel technicians repairs on hold due to safety reasons.
Update (27/05/2026 @ 16:45):
Vumatel technicians are on site localizing the fault.
Update (27/05/2026 @ 15:17):
Vumatel technicians joint site meeting has been requested between Vumatel and the vendors tech.
Update (27/05/2026 @ 13:25):
Vumatel technicians are on site localizing the fault, losses on VB portion.
Update (27/05/2026 @ 12:06):
Vumatel technicians notified of possible outage.
#Pretoria #Vumatel #Outage
