OpenFibre is currently experiencing the following issue:
Start Date & Time: 11/11/2025 @ 08:30
Affected Area/s: Eyethu Shopping Center
Impact: Customers may experience no connectivity.
OpenFibre technicians are currently investigating. There is no ETR at the moment.
Update (11/11/2025 @ 16:31):
OpenFibre confirmed that this outage was resolved on 11/11/2025 @ 16:31. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (11/11/2025 @ 15:10):
The Openfibre maintenance team has been to the node and tested a disconnection of 0.027 KM along the link. The teams are currently localizing, further updates will be shared.
Update (11/11/2025 @ 14:20):
Kindly note we are still pending a ETA from the upstream provider , however we have escalated this matter and awaiting further communications.. More updates to follow.
Update (11/11/2025 @ 11:32):
Kindly note the upstream providers maintenance team has been notified, we are awaiting a further ETA and once received we will advise.. More updates to follow.
Update (11/11/2025 @ 10:16):
Investigations are currently in progress , once we receive more information we will further advise.
#EyethuShoppingCenter #OpenFibre #Outage
