Vumatel is currently experiencing the following issue:
Start Date & Time: 04/03/2025 @ 09:34
Affected Area/s: Evans Park, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 05/03/2025 09:55
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Initial testing REF: 10819863 DFA11-0014300 Testing from Calistos Panel info:ODF01//BLK01//RW24//P05//P06 P05-9.252km P06-FD + term Full distance per label:10.986km Access handhole distance:0.169km Access handhole:GH000844
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Update: 05/03/2025 08:45
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10820188 - The DFA technicians have been notified to investigate the link, ETA to follow
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Update: 05/03/2025 07:01
Technicians are on site localising the fault
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Associated tickets are being tested to ensure no further work is required
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Update: 04/03/2025 13:48
Update requested from the vendor awaiting feedback
Update: 04/03/2025 12:25
Technicians are still busy with repairs
Update: 04/03/2025 12:19
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PANEL INFORMATION BLK01 R28 P11-12 P11: 13,641 DISS P12: FD Access GH000844 DF AS PER 16,884 km ACCESS GH DISTANCE 0,169 KM
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Update: 04/03/2025 09:50
Technicians are onsite busy with repairs
Update: 04/03/2025 09:28
we have escalated to the vendor to provide feedback
Update: 04/03/2025 00:04
team to attend from Site B for backends
Update: 03/03/2025 17:25
Updates requested, awaiting feedback
Update: 03/03/2025 11:36
Technicians have been dispatched ETA 03/03/2025 12:15:00
Update: 03/03/2025 11:04
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We are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
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#EvansPark, #Johannesburg #Vumatel #Outage
