Vumatel is currently experiencing the following issue:
Start Date & Time: 03/08/2026 @ 20:17
Affected Area: Evander_Town_FX4_FTTX
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/08/2026 15:01):
Vumatel confirmed that this outage was resolved on 06/08/2026 23:28. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (04/08/2026 @ 13:04):
Vumatel Technicians are busy with trenching work.
Update (04/08/2026 @ 11:41):
Vumatel Technicians are still awaiting the contractor’s arrival before proceeding with the next steps.
Update (04/08/2026 @ 10:18):
Vumatel Technicians are currently awaiting the contractor to arrive onsite. The water pipes are still leaking, making it difficult for the team to start with any repairs.
Update (04/08/2026 @ 09:25):
Vumatel has advised that, as per technicians on site, the feeder cable was damaged during municipal water pipe repair work. The repair appears to be incomplete, as water is still leaking from the affected area, and there are currently no municipal personnel onsite.
Update (04/08/2026 @ 09:25):
Vumatel Technicians are on site localising the fault
Update (04/08/2026 @ 08:19):
Vumatel Technicians have been dispatched to localise the fault
Update (03/08/2026 @ 20:53):
Vumatel has advised that Repairs on hold due to safety reasons
Update (03/08/2026 @ 20:17):
Vumatel Technicians notified of possible outage
#Evander #Vumatel #Outage
