Vumatel is currently experiencing the following issue:
Start Date & Time: 10/04/2025 @ 01:35
Affected Area/s: Etwatwa Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (12/04/2025 @ 14:21):
Vumatel confirmed that this outage was resolved on 12/04/2025 @ 14:21. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (12/04/2025 @ 13:34):
Technicians are still busy with repairs.
Update (12/04/2025 @ 11:59):
Technicians are still attending to the remaining fallouts.
Update (12/04/2025 @ 09:34):
Splicing in progress.
Update (11/04/2025 @ 20:14):
Technicians are onsite attending to the fallouts.
Update (11/04/2025 @ 20:14):
Technicians are still working on repairs but there is a delay because of the rain. Further updates will be provided as soon as possible.
Update (11/04/2025 @19:15):
Splicing in progress - Side A now on tube 4Side B tube 4 as well.
Update (11/04/2025 @17:45):
Technicians are splicing tube 3 on site A. And Splicing has began on site B as well.
Update (11/04/2025 @14:52):
Repairs are in progress - splicing continues.
Update (11/04/2025 @14:52):
Technicians are almost with Preparation on site A. Only 3 are tubes left.
Update (11/04/2025 @12:43):
Floating is done, Technicians are now preparing for Splicing Site A.
Update (11/04/2025 @11:31):
Technicians are still busy with floating a new cable
Update (11/04/2025 @ 09:11):
Technicians have arrived onsite and currently working on repairs
Update (10/04/2025 @ 19:54)
Repairs on are on hold until tomorrow morning. Technicians have arranged for additional equipment for the morning.
Update (10/04/2025 @ 18:35)
Technicians are waiting for the civil team that is busy at farrarmere fault. They will head to Etwatwa site once done. Further updates will be provided at 21h00
Update (10/04/2025 @ 16:17):
There is water flowing around the area where the break is. It is risky for the technicians to work on live electricity at the moment. Further updates will be provided at 18h00. More updates to follow.
#Ekurhuleni #EtwatwaZone1 #Vumatel Reach
