Openfibre is currently experiencing the following issue:
Start Date & Time: 10/03/2026 @ 10:43
Affected Area/s: Emoyeni Mall
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (12/03/2026 @ 00:38):
Openfibre confirmed that this outage was resolved on 12/03/2026 @ 00:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (11/03/2026 @ 20:34):
Openfibre Technicians onsite require additional support for fault localisation. A second team is being dispatched to the site to assist; however, an ETA is not yet available. Once an ETA has been confirmed, we will inform you.
Update (11/03/2026 @ 15:38):
The Openfibre team is busy tracing the cable from pop to the site testing via each manhole.
Update (11/03/2026 @ 13:00):
Openfibre technicians have discovered a suspected break and are busy identifying cables.
Update (11/03/2026 @ 10:06):
Kindly note that technicians are enroute to the site and further feedback will be shared.
Update (11/03/2026 @ 07:23):
Kindly note that due to safety concern the team is only able to attend this morning.
Update (11/03/2026 @ 02:03):
Kindly note the upstream providers technicians are still engaged with this fault and currently been escalated to senior teams, once further updates are shared we will advise.
Update (10/03/2026 @ 20:33):
Kindly note the upstream provider advised they are currently working on the break and advised their NMG is down and no re-route possible , further investigations are ongoing.
Update (10/03/2026 @ 16:34):
Open fibre Technicians are still investigating the fault, further updates to follow . More updates to follow.
Update (10/03/2026 @ 14:57):
Investigations are currently underway, further updates to follow
#EmoyeniMall #Openfibre #Outage
