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Vumatel is currently experiencing the following issue:
Start Date & Time: 26/03/2024 @12:09
Affected Area/s: Elsburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (02-04-2024 @ 11:54):
Vumatel confirmed that this outage was resolved on 30-03-2024 @ 20:14. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: (27-03-2024 @ 10:51)
Escalated to DFA County 1 RNO and ROC Supervisor to expedite with FRD TSA members to align and share ETA to manage expectations.
Update: (27-03-2024 @ 10:51)
Please note the latest update has been requested from the Regional Coordinator.
Update: (26-03-2024 @ 23:07)
We are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
#Elsburg #Vumatel #Outage
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