NetX is currently experiencing the following issue:
Start Date & Time: 03/03/2026 10:28
Affected Area/s: Elandsfontein
Impact: Customers may experience no connectivity.
NetX technicians are currently investigating. There is no ETR at the moment.
Update (20/03/2026 15:35):
NetX confirmed that this outage was resolved on 20/03/2026 15:25. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 16/03/2026 @ 15:46
Due to a third-party outage, NetX will be relocating the equipment that services the area to a new location. They will be crediting the month of March due to the extended downtime. The estimated time of restoration is Friday, 20 March 2026. NetX apologizes for the inconvenience and appreciate your patience
Update: 10/03/2026 @ 08:49
Update;the outage affecting your area is related to an issue at one of the network distribution points supplying the area. Our technical teams are currently working with the relevant parties on-site to restore connectivity as quickly as possible.We apologise for the inconvenience and appreciate your continued patience while we work to resolve the issue.
Update: 09/03/2026 @ 08:39
NetX teams are working hand in hand with the provider to resolve the third-party outage. At this time, we do not yet have an ETR, but we want to assure you that we are doing everything possible to restore service as quickly as possible.We apologize for the inconvenience and appreciate your patience.
Update: 04/03/2026 20:52
NetX teams were dispatched and identified the issue as part of a third-party outage. This has been reported and is currently under investigation to restore service. No ETR can be provided at this stage. We apologize for the inconvenience and appreciate your patience.
#Elandsfontein #NetX #Outage
