Update 05/05/2020 @ 12:30: Cool Ideas can confirm that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here ---
Edge telecoms (Edgetel) is currently experiencing the following outage:
Date: 05/05/2020 at 05:00 Area/s: All Edgetel customers Impact: Customers in the area will experience no connectivity.
Both Edgetel and Cool Ideas techs are currently investigating. There is currently no ETR.