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Vumatel is currently experiencing the following issue:
Start Date & Time: 13/03/2024 08:57
Affected Area/s: Edenvale SP
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13-03-2024 @ 11:03):
The DFA technician has been notified to investigate, ETA to follow.
Update (14-03-2024 @ 05:23):
Progressive update requested, awaiting feedback from the vendor. There is no ETR at the moment.
Update (18-03-2024 @ 13:06):
Please note the incident has been escalated to the ROC Supervisor on duty for feedback from Regional coordinator and maintenance team. There is no ETR at the moment.
Update (18-03-2024 @ 13:06):
We are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible. No ETR at the moment.
Update (23-03-2024 @ 16:07):
Prepping in progress II 1st joint. No ETR at the moment.
Update (26-03-2024 @ 12:24):
Vumatel confirmed that this outage was resolved on 24-03-2024 @ 15:22. Please restart your devices and contact our Support Team should you still experience connection issues.
#EdenvaleSP #Vumatel #Outage
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