Cool Ideas has picked up the following suspected issue:
Start Date & Time: 28/05/2026 @ 15:11
Fibre Provider/s: Vumatel
Affected Area/s: Edendale Zone 08, Durban
Impact: Customers may experience no connectivity.
Cool Ideas and Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/06/2026 11:14):
Vumatel confirmed that this outage was resolved on 29/05/2026 22:07. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (29/05/2026 @ 11:05):
Vumatel technicians advised one joint is complete. Vumatel team is on 2nd joint and there's two more tubes to be spliced.
Update (29/05/2026 @ 10:39):
Vumatel technicians splicing in progress on both ends.
Update (29/05/2026 @ 09:14):
Vumatel technicians are preparing the joints for splicing on both ends.
Update (29/05/2026 @ 08:15):
Vumatel technicians civil team has arrived and work has commenced.
Update (29/05/2026 @ 08:06):
Vumatel technicians have been dispatched to localize the fault.
Update (29/05/2026 @ 07:25):
Vumatel technicians: ANO to advise once a team is onsite.
Update (28/05/2026 @ 16:27):
Vumatel technicians put repairs on hold as the equipment needed for resolution is being sourced..
Update (28/05/2026 @ 15:31):
Vumatel technicians are on site localizing the fault.
Update (28/05/2026 @ 15:17):
Vumatel technicians notified of possible outage.
#EdendaleZone08 #Vumatel #Outage
