GAIA is currently experiencing the following issue:
Start Date & Time: 17/12/2025 @ 07:13
Affected Area/s: Eden Park
Impact: Customers may experience no connectivity.
Update (18/12/2025 @ 11:55):
GAIA confirmed that this outage was resolved on 18/12/2025 @ 11:55. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (18/12/2025 @ 10:39):
GAIA are aware that some clients are offline due to a hardware failure in the server room. Technicians will attend to the matter on-site
Update (17/12/2025 @ 13:23):
GAIA Technician are aware that some clients are offline due to a hardware failure in the server room. Technicians will attend to the matter on-site.
Update (17/12/2025 @ 10:36):
GAIA confirmed that this outage was resolved on 17/12/2025 @ 10:36. Please restart your devices and contact our Support Team should you still experience connection issues.
Update 17/12/2025 @ 09:48
GAIA Technician dispatched to site for further investigation. Updates to follow.
#EdenPark #GAIA #Outage
