Metrofibre is currently experiencing the following issue:
Start Date & Time: 20/07/2026 @ 09:11
Affected Area: Ebony Park, Midrand
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (20/07/2026 @ 15:53):
Metrofibre confirmed that this outage was resolved on 20/07/2026 @ 15:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/07/2026 @ 14:47):
We want to assure you that we are working hard to restore services, and we will keep you updated on our progress.
We estimate that it will take approximately 12 hours to repair the services due to the extent of damage caused by vandalism
Areas affected:
#EbonyPark #Midrand #Metrofibre #Outage
